Privacy Policy

Vanguard Fire Protection Ltd is committed to protecting your personal data and respecting your privacy. This policy explains what personal data we collect, why we collect it, how we use it, and what your rights are.

This policy applies to data collected through our website (www.vanguardfireprotection.co.uk), our contact form, and our fire safety scorecard tool. It does not cover data collected in the course of delivering services under a contract — that is governed by our client data processing terms.

Please read this policy carefully. If you have any questions, contact us at info@barney5test.fab-live.com.

1. Who We Are

Vanguard Fire Protection Ltd is the data controller for personal data collected through this website. This means we are responsible for deciding how and why your personal data is used.

Company name: Vanguard Fire Protection Ltd
Registered address: 6-7 Clock Park, West Sussex, PO22 9NH
Company number: 15653467
ICO registration number: ZB853189
Contact: info@barney5test.fab-live.com | 0333 339 7225

2. What Personal Data We Collect

We collect personal data in the following ways:

Contact form

When you use our website contact form, we collect your name, email address, phone number, and the details of your enquiry.

Fire safety scorecard

When you complete our fire safety scorecard, we collect your name, email address, company name, job title, and your responses to the scorecard questions. This data is used to generate your personalised report and to follow up with you about your results.

Website usage data

When you browse our website, we automatically collect certain technical data including your IP address, browser type, pages visited, time spent on pages, and how you arrived at our site. This is collected via Google Analytics and Google Tag Manager.

Email communications

If you subscribe to receive communications from us or have previously enquired about our services, we may hold your email address and name for the purpose of sending relevant information. We use Brevo to manage and send these communications.

3. Why We Use Your Data and Our Lawful Basis

Under UK GDPR, we must have a lawful basis for processing your personal data. The table below sets out the purposes for which we use your data and the basis we rely on.

Purpose	Data Used	Lawful Basis
Responding to your enquiry	Name, email, phone, message	Legitimate interests
Delivering your scorecard results and follow-up	Name, email, company, scorecard responses	Legitimate interests
Sending relevant email communications	Name, email address	Consent (you may withdraw at any time)
Analysing website usage to improve our site	IP address, browsing data	Legitimate interests (with cookie consent)
Complying with legal obligations	As required by law	Legal obligation

Where we rely on legitimate interests, we have assessed that our interests do not override your rights and freedoms. You have the right to object to processing based on legitimate interests — see Section 8.

4. Who We Share Your Data With

We do not sell your personal data. We share it only where necessary to operate our business and deliver our services. The third parties we work with are:

Third Party	Purpose	Data Shared
Google (Analytics / Tag Manager)	Website analytics and tag management	Browsing behaviour, IP address
Brevo	Email marketing and communications platform	Name, email address
Score App	Fire safety scorecard tool	Name, email, company, scorecard responses
Website hosting provider	Hosting and maintenance of our website	Website data and contact form submissions
Fabrick Marketing	Website design and development support	Website data as required for maintenance

All third parties are required to handle your data securely and only for the purposes we have instructed. We do not permit them to use your data for their own marketing purposes.

We may also disclose your data where required by law, to comply with a legal obligation, or to protect the rights and safety of our business or others.

5. Cookies and Tracking

Our website uses cookies and similar tracking technologies. A cookie is a small file placed on your device when you visit a website.

We use the following types of cookies:

Essential cookies — necessary for the website to function correctly
Analytics cookies — used by Google Analytics to understand how visitors use our site
Marketing cookies — used to track engagement with our content and campaigns

You can control cookie preferences through the cookie consent banner on our website. You can also manage cookies through your browser settings, though disabling certain cookies may affect how the website functions.

For more information about how Google uses data collected through Analytics, visit: policies.google.com/technologies/partner-sites.

6. How Long We Keep Your Data

We retain personal data only for as long as is necessary for the purpose it was collected:

Enquiry and contact data — up to 2 years from the date of last contact
Scorecard data — up to 2 years from completion, unless you become a client
Client data — 7 years from the end of the commercial relationship, in line with HMRC record-keeping requirements
Email marketing data — until you withdraw consent or unsubscribe
Analytics data — in accordance with Google Analytics’ data retention settings (typically 26 months)

Once data is no longer required, it is securely deleted or anonymised.

7. Transfers Outside the UK

Some of our third-party service providers (including Google and Brevo) may process your data outside the UK. Where this occurs, we ensure that appropriate safeguards are in place — typically through the use of UK GDPR-approved standard contractual clauses or equivalent mechanisms.

8. Your Rights

Under UK GDPR, you have the following rights in relation to your personal data:

Right of access — you can request a copy of the personal data we hold about you
Right to rectification — you can ask us to correct inaccurate or incomplete data
Right to erasure — you can ask us to delete your data in certain circumstances
Right to restrict processing — you can ask us to limit how we use your data in certain circumstances
Right to data portability — you can ask us to provide your data in a portable format
Right to object — you can object to processing based on legitimate interests or for direct marketing purposes
Right to withdraw consent — where we rely on consent, you can withdraw it at any time without affecting the lawfulness of prior processing

To exercise any of these rights, contact Daniel Roberts at info@barney5test.fab-live.com. We will respond without undue delay and within one month of receiving your request.

9. How to Complain

If you are unhappy with how we have handled your personal data, please contact us in the first instance at info@barney5test.fab-live.com and we will do our best to resolve your concern.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s data protection regulator:

Website: ico.org.uk
Telephone: 0303 123 1113

10. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The current version will always be available on our website. Where changes are significant, we will take reasonable steps to bring them to your attention.